Why some managers shouldn’t be managers, and some customers should get their own maids

I was talking to one of the CDH’s (CSS’s in other stores) and she was telling me this story about what this one particular manager thinks. Her and another CDH were talking about how she hates when customers use credit cards, because she can’t reach the arm rest area to put the slip so she sticks it near the stand. Some people get pissed off at this (although I have to do that too, at the store that I work at when I’m home the rests are closer, for some reason the ones at this store are farther away.) The manager was like “well if you can’t handle that maybe you shouldn’t be dealing with customers.” The other CDH says that she had to do that too, and that’s not fair to judge us because we’re shorter and can’t get our arms to stretch that far.

I hate that particular manager. He’s rude and inconsiderate of other people. Like one time he yelled at me because I supposedly “snapped my fingers” at some customer. One, I don’t remember doing it, and two, like you and that customer were never rude to other people. Maybe he deserved it, you know, like karma, what goes around comes around? And he (the manager) at one time snapped his fingers at me and pointed to my register because I had a customer. Damn dude, I ain’t your bitch. Why don’t you do some work? You just stand at the podium all day, answer phone calls, and only do work when there’s other managers around. There’s a reason why you are never the head honcho. Get off your damn high horse. A lot of people complain about him because the shit he says is absurd and demeaning.

Then she told me about our current manager said to another cashier. We have this older lady Celestine, who is nice and friendly, but if you piss her off, you better run or duck. I personally hate (and again all short cashiers hate) when customers don’t empty out their baskets, they just stick up on the belt. And apparently Celestine hates that too. She was nice and told the customer “Please empty out your basket.” The customer turned around and told her it was her job. Oh hell no.

First of all, it’s YOUR job to put shit on the belt, you want to buy it you have to give it to us to ring it up. You are the one who chose to grab a basket in the first place. I don’t empty YOUR shit. (This is me talking).

Celestine was pissed, and probably in a nice way said no that isn’t my job and said stuff to him. Well naturally the dumbass complained, and she got talked to by our head manager, who is apparently being watched because he is one step away from being fired.

He told her that she should’ve been nice and emptied out the basket for him.

No, we can’t. We are short people we can’t reach in there. And if that’s the case, then why is where the baskets go near the customer? We can’t put the baskets anywhere that’s why there’s a spot so when the customer is done he/she puts it away. When people make me empty their baskets I throw them behind me (provided no ones there) to make a point. Honestly

Get a maid if your are that Goddamned lazy.