Telechecks and Stupid People Don’t Mix

I hate this stupid Telecheck thing. Before I came home for break, my East Longmeadow Store started it, and my last few days before I go back to Springfield the Seekonk store got it too. I fucking hate it.

It takes longer and wastes more paper than ever, because now people have to sign a slip that’s longer than the check when processing a check, and then the customer keeps the check and receipt. Like so stupid.  Then, so far I haven’t had any rejected checks, but I am waiting for the day. The problem with Telecheck is that if you bounced a check say at Walmart or Advanced Autoparts or whatever, your check will be denied at Stop and Shop now. It happened to my mom the other day, the lady screamed at her several times and each time we explained to her it was a new system and we needed to figure out what to do. It was $20 worth of stuff and a check is all she had. Well, not our problem nor do we care. I hate these people that bring one form of payment. It’s so stupid. If you’re going to have only one form of payment on you, make it cash and plenty of it for what you need. I’ve never in my life ever have just one form of payment on me ever. All my debit and credit cards and cash and checks are with me at all times, so God forbid (I’ve had a card not work once on me for some reason) I have plenty of backups.  Except when working, I always carry a card I haven’t used that day so I’m not over my limit, or cash, or both cash and card, or two cards. Always. I don’t understand these people at all.

Some lady two nights ago attempted to steal $70 worth of stuff. She had one of those easy scan it’s and a green bag. She apparently told security to let her go she didn’t do anything. A lady and male cop were upstairs with her for over an hour. Good job. She had to be late twenties early thirties.

In case people wondered what happens to people who steal at my store (and don’t attempt people please, because I do help security catch people and I will come after you, I have no problem with that) here’s the deal.

It depends on what you steal and your excuse and how you handle it.  If it’s a lot of stuff and your hostile, you go to jail on the spot. If it’s alot but you confess, you are let go and then you go to court. Sometimes it’s severe enough you sign  paper saying you will not be allowed in the store again for the rest of your life, or for a short time period. It depends on the store and the situation, as other stores have similar policies.  Sometimes you are just let go and reprimanded. I’ve seen all ages steal, we had kids once in the Seekonk store steal while the parents were checking out in my line, and they were upstairs in security while the poor parents had no idea. It was their teenage daughter and younger son stealing dvd’s and cd’s. The parents were so upset they didn’t know that’s what their kids were up to. We’ve caught older people, including employees. We had one employee steal dvd’s and cd’s for a while, because she never had enough money to buy her grandchildren presents. She got caught in the new store with the new cameras. The old store it was harder because technology wasn’t great, but they were suspicious of her. She actually got hit by a car over a year ago and killed. Poor thing. She was a sweetheart despite the fact.

Back to Telechecks. I hate them.

I had a couple in my line yesterday, bitch bitch bitch bitch bitch.  They used the Easy Scanner (oh how I hate those things) and the lady wanted to know if the bagels were $3.99 or $3.19, because one had one price the other one the other price. I looked at the thing and it’s $3.19 Unit Price. And then her husband explained to her and she didn’t get it still so I was like okay I will take it off. So I take it off with the scan gun because it would be easier. Then she is like what are you doing and I’m like I’m taking it off. Then I tried to take off the other bagel, and it doesn’t work and they were like yea we scanned one we just want one then. I’m like what the hell can’t you people say shit before I stand there wasting time?

So I was like fuck this ended the order thing, scanned their card in and then put the bagels in again and sweet potatoes and the wife was like what are you doing and the husband had to explain this to her again. I’m if you don’t know what you’re doing put the fucking shit on the belt, screw the fucking easy scan it and quit fucking annoying me. URGH!

So then after we finish the bullshit then they handed me a check. So as it was processing I told the husband he’s signing a paper now and I will hand him back his check. After I processed it all the the wife goes “why are they giving you back the check” which the husband explains Telecheck, and she was like I should’ve just used a debit card. THEN WHY DON’T YOU YOU ANNOYING PIECE OF SHIT QUIT FUCKING ANNOYING ME!!!!!!

Then I had this other couple driving me nuts. I ring up the order and I almost finished and she was like did you get the bags I’m like no (because they were driving me nuts with things like the other couple was). She bought Dr. Pepper and she was like it’s 10 for $10 and I said no because it’s not a Coke product. She was like why is it over there? Because it’s on sale too? Duh?! Then so whatever we did that, and then her stupid raincheck wouldn’t work, so had to do that. Then she hands me these coupons. What the fuck?! One of the coupons was for a free Dr. Pepper. Why did you bitch about the damn fucking price when you’re getting shit for free? What the hell is wrong with you? It was like the lady with the turkey near Thanksgiving.  Then we had an arguement over a coupon for Mac and Cheese. The coupon said buy Mac and Cheese 5 pack AND the Jello. She was like the Jello pack is in there (it was, but that’s not the point). Ma’am it’s buy the Mac and Cheese AND Jello, you have to buy BOTH things. She decided not to get it.

People need to take some serious English classes. The word “AND” is a conjunction, which means to things are put together with ONE word. If it said $2 off this package of Mac n Cheese WITH the Jello pack, it would be fine. But it’s this AND this, which means TWO ITEMS. People complain about people not speaking English, I don’t know why they are bitching when they can’t even UNDERSTAND it. I’m an English major, I know the difference between “AND” and “WITH”. God.

My mom had this couple who needed an audit, and while I was doing it some of their items rejected. They assumed if they bought same brand different type products same price and scan one a few times it was okay. I’m like no because you have to scan all items one for inventory and two for if you need to return something and three when using Easy Scan if you get audited you could get in trouble for stealing if they didn’t know you did that. That’s why. If we at the registers have to scan individual things then you do too at Easy Scan and Self Scan. Morons.